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“Made with Sustainability in Mind” details efforts toward conservation, preservation and eco-conscious stewardship.
   
Swissôtel Hotels & Resorts, a leading brand within the AccorHotels Group, is pleased to announce the release of its 2018 Sustainability Report Update, “Made with Sustainability in Mind”. This report covers the brand’s strategies and actions to continuously improve its sustainability performance throughout the years of 2015, 2016, and 2017. Previous Sustainability Reports were issued in 2012 and 2015.

The 2018 Sustainability Update provides insight as to how Swissôtel tackles areas which are most important to its internal and external stakeholders based on materiality assessments conducted by the brand’s sustainability management team and third-party experts. The report includes updated performance data, recent case studies and an overview of key initiatives to provide a clear picture of what sustainability at Swissôtel means.

“As guests of the world, we combine high quality comfort and vitality with a positive social and environmental impact to enhance our guests’ quality of life today as well as tomorrow,” said Lilian Roten, Vice President, Swissôtel Brand Management. “Our business is dependent on preserving and conserving the environments, cultures and communities in which we operate. Guests and visitors will find evidence of our commitment in thoughtful details found within our architecture, design and craftsmanship, to our gastronomy, services and facilities.”

Swissôtel’s sustainability efforts are coordinated with parent company AccorHotels’ PLANET 21 Sustainable Development Program. This is a global platform designed to advance the performance of the company’s hotels amid increasing pressure on the environment. AccorHotels is the world’s leading hotel operator with 4,600 hotels in 100 countries.  

“We are aware of the massive impact we have on our planet and our responsibility to limit any negative effects of our activities, while creating healthy and sustainable environments for our employees, guests, suppliers, partners and host communities,” said Arnaud Herrmann, Vice President, Sustainable Development, AccorHotels. “Swissôtel continues to find innovative ways to deliver wellness, comfort and efficiencies which are not only vitally important, but vitally positive for the guest experience.”

Swissôtel goes beyond stand-alone initiatives to employ a systematic approach covering al sustainability, economic management, and social sustainability. The organization uses an integrated online ISO certified management system which serves as an accessible platform for exchanging best practices among hotels all across the globe.

The 2018 Sustainability Update includes many gains achieved in recent years, such as:
  • Between 2009 and 2017, the brand’s hotels collectively reduced their overall footprint with reductions of 13% in energy consumption, 13% in water consumption and 27% in CO2 emissions.
  • During the same period, guest satisfaction and colleague engagement have increased.
  • 100% of Swissôtel properties categorise their entire waste for environmentally-friendly disposal.
  • 80% of Swissôtel properties have their own herb gardens to produce the freshest ingredients while reducing carbon emissions.
The report also provides numerous illustrations of how Swissôtel works to create positive hospitality experiences, while being mindful of Mother Earth. For example:
  • Swissôtel Nankai, Osaka implemented Air-In shower heads to reduce the volume of water usage without compromising on guest comfort.
  • Swissôtel The Bosphorus, Istanbul employs a tri-generation system that generates the total electricity consumption of the hotel on a daily basis, with the heat waste generated by the machine itself used to cool the hotel with absorption chillers.
  • Bio Food recycling machines have been introduced at Swissôtel Chicago, Swissôtel Nankai, Osaka and Swissôtel The Stamford, Singapore, turning food waste into bio soil or grey water.
  • Swissôtel Le Plaza, Basel collects unused or unfinished soaps and amenities for donation to the SapoCycle Foundation and Heilsarmee in Basel.
  • Swissôtel Chicago engages guests to “Make a Green Room Choice”, contributing to huge reductions in laundry, detergents and water usage.
“Fostering sustainability to create more positive guest experiences is part of our everyday approach,” says Roten. “From offering free mobility tickets for public transportation to providing green meeting packages and employing heat recovery systems to improve energy efficiency, we never stop looking for more ways to help our guests and colleagues live well, with sustainability and vitality at the forefront.”
 
Download the full 2018 Swissôtel Sustainability Update here.
 
" ["post_title"]=> string(127) "Swissôtel releases 2018 sustainability update showcasing environmental excellence, high quality comforts and guest empowerment" ["post_excerpt"]=> string(824) "

“Made with Sustainability in Mind” details efforts toward conservation, preservation and eco-conscious stewardship 
   
Swissôtel Hotels & Resorts, a leading brand within the AccorHotels Group, is pleased to announce the release of its 2018 Sustainability Report Update, “Made with Sustainability in Mind”. This report covers the brand’s strategies and actions to continuously improve its sustainability performance throughout the years of 2015, 2016, and 2017. Previous Sustainability Reports were issued in 2012 and 2015.​

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Ten years of commitment on the ground

The Group created its Accor Corporate Foundation in 2008 to promote the training and professional integration of the most disadvantaged. A dedicated Board of Directors and a Selection Committee were set up to decide on the projects submitted by employees and evaluated by the permanent team. “Solidarity was created to structure the Group’s employee-driven sponsorship activities. In 2007, an internal study focusing on initiatives carried out around the world showed that professional integration played a prominent role. Through our business and the range of occupations in the hospitality industry, the teams in our hotels are accustomed to passing on their expertise to people starting their professional careers. Addressing the issue of social and economic exclusion through training and professional integration was therefore the obvious way forward. We felt we could make a difference,” said Christine de Longevialle, Managing Director of Solidarity AccorHotels.
In 2013, the legal structure of the foundation changed to become the Solidarity AccorHotels Endowment Fund. Launched in 2008 under the impetus of Christine Lagarde and based on the US model, in just ten years endowment funds have become established as one of the preferred legal structures for corporate donors and philanthropic businesses. This change specifically enabled Solidarity AccorHotels to raise funds from a wider range of stakeholders and mobilize more employees and guests in support of even more projects and beneficiaries.
 
 
Impact study: ten years of continued support, close ties and human connections

On the occasion of its tenth anniversary, Solidarity AccorHotels wanted to measure the results of its activities. Conducted by consultancy firm Kimso*, the assessment helped to analyze the initiatives undertaken over the past ten years and understand their effects.
In particular, the study confirmed the scope of the fund’s activities, the type of projects supported and the nature of its support. As such, 70% of the projects provided some form of support in relation to professional integration.
The beneficiaries of the organizations supported are predominantly disadvantaged people (living below the poverty line for 80% of the organizations), who are often young, unemployed and stigmatized. The study also highlighted the standout feature of Solidarity AccorHotels’ efforts, namely a commitment that goes beyond just financial support and incorporates the human connection, both at local level and over the long-term. Heads of organizations have a point of contact within AccorHotels and are also liaising with other employees. Moreover, a majority of heads of organizations cite the involvement of employee volunteers as one of the main strengths of their partnership.
 
Solidarity Week 2018, celebrating 10 years of action at AccorHotels

Since 2008, Solidarity Week has grown within AccorHotels properties and headquarters around the world. Each year, over the course of a week in December, it encourages employees to participate in charity initiatives, providing a practical response to the needs expressed by local organizations. From December 10 to 14, 2018, a charity Christmas market will be held at Sequana, the Group’s headquarters in Issy-les-Moulineaux, near Paris. Products made by the fund’s partner organizations will be on sale. Additional charity initiatives will be held within the Group’s hotels, including at Sofitel Paris Baltimore Tour Eiffel where €1 will be donated to the charity Les Enfants du Mékong for every drink sold (soft drinks, coffee, cocktails, etc.), and internationally, with The Grand Mercure Ibirapuera (Brazil) is going to donate fifty christmas hampers with food and beverage to children with disabilities.
 
Without changing its focus areas or the way it operates, which has demonstrated its effectiveness over the past 10 years, Solidarity AccorHotels will resolutely maintain a long-term commitment to its projects.
 
For more information, please click here to learn more about 10 years of Solidarity AccorHotels.
 
 
 
 
 " ["post_title"]=> string(135) "The Solidarity AccorHotels endowment fund celebrates its 10th anniversary during
Solidarity Week 2018
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slider, solidarity AccorHotels, help, protect

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MGallery, a collection of boutique hotels belonging to AccorHotels Group, is delighted to announce its partnership with Kure Bazaar, a chic and eco-trendy nail polishes brand. This collaboration is an extension of the hotel brand’s offering for women, Inspired by Her, which strives to meet their specific needs when traveling.
 
 
MGALLERY x KURE BAZAAR: A UNIQUE AND ETHICAL PARTNERSHIP
The MGallery and Kure Bazaar brands, both attentive to the well-being of their female clientele, have collaborated to share their common vision of ensuring women receive tailored and special considerations. Kure Bazaar, a trendy and ethical brand of nail polishes that uses eco-friendly formulations, is committed to protecting and enhancing the nails of every women, an ethos shared by the MGallery brand. For this collaboration, the various shades of nail polishes have been specifically selected for the different partner hotels within the MGallery network. The identity of each MGallery property is reflected in the selected shades, which include, for instance, “Red Carpet” red, “Stone Wash” blue and “Or Bronze”. It is an ideal pairing for both brands, which share the same vision of respecting the needs and personality of every female guest. Wood pulp, cotton, corn and even potatoes are the “ingredients” that make up Kure Bazaar nail polishes – whose 85% natural-based formula ensures a long-lasting shine. 
 
“We are proud to join forces with the MGallery brand and to offer each MGallery partner property a nail polish customization service with the hotel’s logo”, said Christian David, Co-founder of Kure Bazaar.
 

INSPIRED BY HER: AN EXCLUSIVE OFFER FOR WOMEN 
This partnership is in line with the Inspired by Her offering, launched in 2013, which meets the specific needs of female travelers, while also reflecting the brand’s deep commitment to women. Through it, MGallery anticipates and responds to the demands of their female clientele with exclusive services and special considerations throughout their stay. The focus of this offer goes beyond physical well-being, and instead aims to deliver a more holistic approach. Well-being at MGallery is all about reconnecting body and mind through every emotionally engaging detail. In this way, showers with massage jets, powerful hairdryers, properly sized dressing gowns and a large selection of herbal teas, as well as a multitude of little touches, complete this unique offering.
 
As Vice President Global Marketing for MGallery, Yohan Amiot says: “By discovering that 73%* of women systematically forget a key item while packing, MGallery sought to provide a discreet and effective offering enabling them to travel carefree. The partnership with Kure Bazaar enables us to offer our guests nail polish that is as ethical as it is beautiful, either to make them happy or to replace nail polish they forgot to take with them on their trip.”
*Figure taken from MGallery / IPSOS 2017 study
 

PARTNER HOTELS
Kure Bazaar nail polishes are priced at €16 and are available in several hotels within the MGallery network, including:
 
FRANCE
  • Cour du Corbeau Strasbourg: Mademoiselle K
  • Stendhal Place Vendôme Paris: Stiletto
  • L’Echiquier Opéra Paris: Rouge Scandale
 
INTERNATIONAL
  • INK Hotel Amsterdam: Rock Star / Stone Wash / Smokey / Or Bronze
  • Victory House Leicester Square: Rouge Flore
  • Century Old Town Prague: Stiletto
  • Nemzeti Budapest: Mademoiselle K
  • Queens Hotel Cheltenham: Lily Rose
  • Francis Hotel Bath: Stone Wash
  • Castle Hotel Windsor: Stone Wash
  • The Retreat Palm Dubai: Stiletto
 
With more than 90 unique and captivating properties worldwide, these charming hotels give guests the opportunity to enjoy memorable moments built around each hotel’s own local history.

 
" ["post_title"]=> string(61) "MGallery partners with Kure Bazaar for a colorful collection!" ["post_excerpt"]=> string(2068) "
MGallery, a collection of boutique hotels belonging to AccorHotels Group, is delighted to announce its partnership with Kure Bazaar, a chic and eco-trendy nail polishes brand. This collaboration is an extension of the hotel brand’s offering for women, Inspired by Her, which strives to meet their specific needs when traveling.
MGALLERY x KURE BAZAAR: A UNIQUE AND ETHICAL PARTNERSHIP
The MGallery and Kure Bazaar brands, both attentive to the well-being of their female clientele, have collaborated to share their common vision of ensuring women receive tailored and special considerations. Kure Bazaar, a trendy and ethical brand of nail polishes that uses eco-friendly formulations, is committed to protecting and enhancing the nails of every women, an ethos shared by the MGallery brand. For this collaboration, the various shades of nail polishes have been specifically selected for the different partner hotels within the MGallery network. The identity of each MGallery property is reflected in the selected shades, which include, for instance, “Red Carpet” red, “Stone Wash” blue and “Or Bronze”. It is an ideal pairing for both brands, which share the same vision of respecting the needs and personality of every female guest. Wood pulp, cotton, corn and even potatoes are the “ingredients” that make up Kure Bazaar nail polishes – whose 85% natural-based formula ensures a long-lasting shine. 
 
“We are proud to join forces with the MGallery brand and to offer each MGallery partner property a nail polish customization service with the hotel’s logo”, said Christian David, Co-founder of Kure Bazaar.

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Fairmont Hotels & Resorts today released key findings from its second Luxury Insights Report. With a focus on Gateway to Home - Hotels as the Heart of their Communities, this latest volume in a series of ongoing research-led, data-driven reports on luxury travel trends, reveals that affluent travelers perceive hotels and resorts as established authorities and trusted travel guides.

The newly commissioned study found that hotels are perceived as pillars in their community, connecting guests, whether from abroad or locally, to the true character of the destination. Luxury travelers view the role of a hotel beyond curating authentic local experiences. It is the combination of destination expertise and recreating the comforts of home that creates this trusted relationship and positions the most desirable hotels in the world at the very heart of the travel experience.
“Fairmont properties share a special connection to their communities and part of our brand promise is to preserve these diverse and picturesque locations while enhancing their overall welfare,” said Sharon Cohen, Vice President, Fairmont Hotels & Resorts. “This guiding principle is inherent to our brand’s culture and was the impetus for us undertaking this study to further inform and validate the important role a hotel, specifically a Fairmont property, plays within the local community and how guests, whether abroad or local, perceive them.” 

Fairmont’s Luxury Insights Report is based on data uncovered from Fairmont’s 2018 Global Luxury Traveler Insights Study, an online survey of 2,725 luxury travelers from France, United States, Canada, United Kingdom, Germany, China, and United Arab Emirates. Industry leaders across the globe – including consumer experience futurists, sustainability strategists, association leaders and travel company presidents – also shared their perspectives on the findings to round out the report and facilitate a discussion around innovation leadership and the integral role of experience in the travel sector. Their insights and perspectives will also be explored further in a new Leaders on Luxury video series, which will feature a mix of Fairmont, AccorHotels and other industry experts commenting on the state of the luxury market.
The study reveals that guests look to luxury hotels as a key aspect of their travel experience. The influence of hotels goes beyond the traditional expectation of having a place to sleep at night, with guests looking to hotels to provide immersive experiences that are sustainably viable and meet the needs of their entire family.
 

Report highlights include:
  • Exclusive experiences: travelers prioritize experiences over brands, with two out of three considering it important to have experiences not readily available to everyone (65%).
  • Destination insiders: eighty-nine percent of those surveyed said that the best hotels have colleagues that are familiar with the area and can provide the inside scoop on things only the locals know. 
  • The hotel factor: ninety-three percent of luxury travelers consider the hotel an important part of the vacation experience – so much so that over half (59%) feel that hotel options influence their choice of destination.
  • Generation green: eighty-four percent of respondents consider it important that the hotel provides recommendations of experiences that are not detrimental to the local community. Guests recognize overtourism as a growing concern and that changes need to be made if the beauty that attracts them to worldwide destinations is going to last; travelers look to luxury hotels to help drive change that is positive and sustainable.
  • No flight required: luxury hotels are not just for the jet-set. For 77%, these remarkable properties provide a memorable option for social and business occasions in their hometown. As pillars in their communities, locals seek these institutions to celebrate momentous occasions and create family traditions.
  • Community connection: seasoned travelers understand the impact of tourism within a destination. Four out of five think environmentally sustainable practices and locally sourced kitchen ingredients are important.
“It comes as no surprise that our latest research uncovered the central role Fairmont hotels play in connecting guests to the local community,” added Cohen. “As the Fairmont footprint expands to new markets around the world, we will continue to invest in understanding the motivations of our guests and the local communities in which we operate to ensure we are anticipating their desires and adapting to their needs.”
 

QUOTES FROM LUXURY THOUGHT LEADERS
  • Blake Morgan, Customer Experience Futurist
“Today's luxury traveler – although not at home – does not want to sacrifice the comforts of home.”
 
“The millennial customer values access over ownership. They crave authentic experiences they can share with their friends and curate the narrative of their digital lives.”
  • Costas Christ, Global Sustainability Strategist, Virtuoso Travel Network and Senior Advisor for Sustainable Tourism, National Geographic Travel
“Fairmont understands that sustainable travel is not about giving something up; it is about gaining something more – a great vacation that also helps to make the world a better place.”
 
“Protection of cultural heritage is a pillar of sustainable tourism, including both the preservation of historic buildings and support for living culture, such as contemporary music, art, dance, and cuisine. Fairmont was founded with a mission to restore, protect and celebrate historical sites and cultural heritage.”
 
“Sustainability is not a trend, it is a transformation of travel as we know it. We are headed to a future where hotel companies that are doing it right are not the exception, but rather the rule, and we have hospitality leaders like Fairmont to help us get there.”
  • Anne Dimon, President, Wellness Tourism Association
“The luxury of today and tomorrow will also be about having the time, and taking the time, guilt-free, to check-out of the stressful “every day” and allow oneself the “luxury” to not only be free, but just be.”
  • Carolyn Kremins, President, Skift
“Today “wellness” has been redefined in such a way that travelers look to luxury providers to offer experiences to help them maintain balance. It’s no longer enough to offer facilities to manage physical health – wellness is about creating balance between physical, mental, and emotional health.”
  • Keith Baron, President, Abercrombie & Kent USA
“Multigenerational travel continues to grow as families today are busier and living further away from each other. Travel has become the best way to spend quality time together.”
“The very definition of luxury is changing. It is much more about the luxury of experience, rather than just thread count. It’s no longer only about having the top suite in a hotel, flying first-class or dining at a Michelin-starred restaurant. It is increasingly about privacy, exclusivity and customization. 
“Today’s most compelling luxury hotels embody the character of a destination through their history and style, combining distinctive architecture with expressive decor and artistry. Each of these hotels is true to its place and its traditions, incorporating elements of the past and reflecting the local culture.” 
  • Sharon Cohen, Vice President, Fairmont Hotels & Resorts
“Fairmont hotels are the heart of their communities, offering immersive experiences that open the door to local culture. Whether it be enjoying a traditional English tea at The Savoy, or embracing a self-care experience at Fairmont Scottsdale Princess, our guests are able to tap into the soul and specific energy of each community.”
 
“Travel is an opportunity for growth. Luxury travelers are looking for personal enrichment experiences with a lasting impact that extends beyond their journey. For instance, guests at the Fairmont Mount Kenya Safari Club have the unique opportunity to visit the animal orphanage. Experiencing the rescue and rehabilitation of these animals firsthand creates a memorable connection that lasts a lifetime.”
 
“Fairmont properties are more than just hotels, they are a home away from home – a place to reconnect with family and build new memories.”
  • Chris Cahill, Deputy CEO, AccorHotels
“Fairmont possesses one of the most celebrated hotel portfolios in the world. The brand’s genuine spirit of hospitality is based on its engaging service, which has been cultivated over decades of rigorous hiring practices focused on selecting team members with the inherent qualities that match the behavioral values that the brand is built upon. The result is an emotional connection to the brand that generates loyalty and affection, and which ultimately translates into memorable experiences for guests.”
  • Rick Harvey Lam, Senior Vice President, Global Brand Marketing, Luxury, AccorHotels
“While rare, it is special when something transcends time to become a symbol of something much larger; Fairmont hotels fall into this territory as they are more than just bricks and mortar, they are these remarkable places full of meaning, fascination and delight, where memories are created.”
  • Arnaud Herrmann, Vice President, Sustainable Development, AccorHotels
“Fairmont’s sustainability programming shares natural alignment with the values of AccorHotels and our Group’s Planet 21 program. With a long history and global reputation as an industry leader in sustainable practices, Fairmont continues to explore new avenues in conservation and environmental stewardship, continuously refining operational efficiencies and creating forward-thinking programs to promote ecologically responsible tourism.”
  • Matthew D. Upchurch, CTC, Chairman, and CEO, Virtuoso
“Over the past two years, our family has embarked on a series of holidays, with the conscious intention of staying at Virtuoso member hotels committed to sustainable practices. Sustainable travel has enhanced each of us individually and as a family – the experiences are deeper and more meaningful, and our children are learning at an early age how their decisions have an impact, both now and in the future. The warm and authentic people, the personal relationships formed with Fairmont staff, and the knowledge that each hotel is committed, from the top down, to the three key pillars of sustainability – celebrating cultures, supporting the economy and protecting the planet – all contribute to helping our boys better understand their place in the world. Traveling with this mindset feels like we’re weaving a web of connectedness with people across the world, and the memories created along the way is something our family will treasure for a lifetime.”
 
“This year, I had an incredible weekend with my eight-year old, Benji, at the Fairmont Pacific Rim in Vancouver. Watching him gambol through the lobby to receive a hug from the hotel’s general manager, Jens Moesker, sharing a plate of their locally and sustainably sourced sushi and snuggling together to watch a movie in bed at night made this a trip that neither of us will ever forget.”


 
" ["post_title"]=> string(157) "New research study from Fairmont shows affluent travelers want exclusive experiences and view hotels as trusted travel partners
 " ["post_excerpt"]=> string(2083) "

Fairmont Hotels & Resorts today released key findings from its second Luxury Insights Report. With a focus on Gateway to Home - Hotels as the Heart of their Communities, this latest volume in a series of ongoing research-led, data-driven reports on luxury travel trends, reveals that affluent travelers perceive hotels and resorts as established authorities and trusted travel guides.

The newly commissioned study found that hotels are perceived as pillars in their community, connecting guests, whether from abroad or locally, to the true character of the destination. Luxury travelers view the role of a hotel beyond curating authentic local experiences. It is the combination of destination expertise and recreating the comforts of home that creates this trusted relationship and positions the most desirable hotels in the world at the very heart of the travel experience.
“Fairmont properties share a special connection to their communities and part of our brand promise is to preserve these diverse and picturesque locations while enhancing their overall welfare,” said Sharon Cohen, Vice President, Fairmont Hotels & Resorts. “This guiding principle is inherent to our brand’s culture and was the impetus for us undertaking this study to further inform and validate the important role a hotel, specifically a Fairmont property, plays within the local community and how guests, whether abroad or local, perceive them.”  

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AccorHotels is pleased to announce the appointment of Emlyn Brown as Vice President, Wellbeing for AccorHotels’ Luxury & Upper Upscale brands. Emlyn joins AccorHotels from Resense Spas S.A, where he most recently held the position of Global Design Director and was responsible for managing corporate strategies, wellbeing concepts and related design services.
 

“We are delighted to have Emlyn join our team; his experience, skill set and leadership traits position him well for future success within the Group,” said Rick Harvey Lam, Senior Vice-President, AccorHotels Luxury Brands, Global Brand Marketing. “Emlyn will direct our global strategy in the pivotal area of wellbeing, enhancing our global luxury wellness offering through transformative guest experiences integrated with our leading spa and wellness standards.”
 

Emlyn brings over 20 years of international experience to this role, beginning his wellness career in 1996. Since then, Emlyn has held several progressive management positions throughout Europe, The Middle East and Asia.

 
Over his career, Emlyn has led group operations of several leading luxury spa and fitness operators. During his time at Resense Spas S.A he also held the position of Managing Director of Asia, accountable for the management and growth of the portfolio in China and South East Asia. Prior to that, Emlyn was the Director at GOGO Hospitality, and also held senior positions at Six Senses Resorts & Spas where he was the Regional Director for Europe and later the Operations Director for Asia. Prior to working within luxury hospitality, Emlyn held senior operating roles with Holmes Place Lifestyle clubs in Switzerland and Germany.

 
“It is an honor and a privilege to join AccorHotels, to work with its prestigious luxury brands and among the highly respected professionals of its global wellness and marketing teams,” said Brown. “Our discerning and affluent clientele are well-travelled individuals and they are increasingly motivated by the opportunity to maintain and even improve their approach to health and wellbeing along their journeys. From designs and concepts to facilities and programs, my goal is to continue to surpass the expectations of our guests and infuse their entire hotel experience with opportunities for transformative, innovative and extraordinary moments of wellness and wellbeing.”



 
" ["post_title"]=> string(111) "

Emlyn Brown Appointed Vice President, Wellbeing for AccorHotels’ Luxury Brands

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Emlyn Brown Appointed Vice President, Wellbeing for AccorHotels’ Luxury Brands


AccorHotels is pleased to announce the appointment of Emlyn Brown as Vice President, Wellbeing for AccorHotels’ Luxury & Upper Upscale brands. Emlyn joins AccorHotels from Resense Spas S.A, where he most recently held the position of Global Design Director and was responsible for managing corporate strategies, wellbeing concepts and related design services.
 

“We are delighted to have Emlyn join our team; his experience, skill set and leadership traits position him well for future success within the Group,” said Rick Harvey Lam, Senior Vice-President, AccorHotels Luxury Brands, Global Brand Marketing. “Emlyn will direct our global strategy in the pivotal area of wellbeing, enhancing our global luxury wellness offering through transformative guest experiences integrated with our leading spa and wellness standards.”
 

Emlyn brings over 20 years of international experience to this role, beginning his wellness career in 1996. Since then, Emlyn has held several progressive management positions throughout Europe, The Middle East and Asia.

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