Paris, April 5th, 2017

​Positive hospitality in action at AccorHotels 

  • Over 500 urban vegetable gardens planted worldwide
  • Nearly 60 % less food waste at pilot hotels
  • Sustained reduction of water and energy consumption

AccorHotels Sustainable Director, Arnaud Herrmann, stated, “A year after our Planet 21 program was extended, I’d like to praise the exceptional way our hotels rallied behind it in 2016. Last year is proof that our “Acting Here” commitment is a reality. The teams knew they could make things happen, and supported local initiatives with high value impact for our guests, communities and partners. Whether it was to fight food waste, promote agroforestry or further the energy transition, we applied a “test and learn” approach and tried out new, intelligent tools which have helped us make faster progress towards our objectives.”   

Over 500 urban vegetable gardens

AccorHotels, which is present in 1,700 cities worldwide, has committed to developing urban farming and to planting 1,000 vegetable gardens by 2020. Though just a few months have passed since this commitment was announced, over 500 vegetable gardens have already been planted worldwide, from Bangkok to Rome and Sao Paulo to Kinshasa.

In Paris, AccorHotels has signed the city’s “Objectif 100 hectares” Charter which sets out to create 100 hectares of green walls and roofs in the French capital, including 33 hectares dedicated to urban farming.  

Hotels like the Mercure Paris Boulogne Porte de Saint Cloud, are designing vegetable gardens with the support of an educational tool, and experimenting innovative urban farming techniques, such as aeroponics, a process for growing plants without soil, and hydroponics, culture carried out on a neutral and inert substrate (sand, clay balls, rock wool, etc.). The first harvests are expected in mid-June.

Less food waste

38 hotels in 13 countries are already using connected solutions to fight food waste in their kitchens and restaurants. The initiative has cut food waste by nearly 60% in the pilot hotels’ kitchens. That’s a total of €540,000 in estimated savings.  

The Pullman Dubai Creek City Center has partnered with Winnow, a leader in technology to fight food waste, to install a connected solution in its kitchen that weighs food before it is put in the bin. After using the device for a month, the 317-room hotel has reduced its food waste by 80% and is saving up to $400 a week.  

Some hotels are also applying other “anti-waste” solutions. For example, 20 Novotel, ibis, ibis Styles and Mercure hotels in France use the Too Good To Go app, selling off the day’s unsold meals at budget prices to neighborhood residents and tourists. In just a few months, they have redistributed over 1,000 meals thanks to this innovative system.

In 2017, the Group plans to launch the wide-scale deployment of these devices and implement a system to monitor the results obtained in all its hotels worldwide.

Aiming for carbon neutral buildings

One of Planet 21’s two priorities is to achieve carbon neutral buildings. In 2016, the Group cut its energy consumption by 2.4% and CO² emissions by 3%. These results are even more encouraging because they were achieved despite particularly unfavorable world weather conditions in 2016 compared with 2015 since demand for heating and air-conditioning increased more than 4%.

In France, the construction of the JO&JOE Paris establishment will kick off in September 2017. It will be the first Low Carbon labelled hotel. In the same vein, 24 Paris region hotels are together testing a “Low Carbon Plan”, and trying out a series of connected devices for the automatic collection and analysis of water and energy consumption data.

“Green Stars”: guests to elect the “greenest” hotel                                                                                  

This year, the AccorHotels establishments’ annual Earth Day event, “Planet 21 Day”, will see exceptional mobilization around the theme of food & beverage. The hotels are invited to highlight their greatest achievements in three categories: the fight against food waste, the creation of an urban vegetable garden and the offer of healthy, local food and drink. The winners will be selected by a vote on the social networks. For the first time, guests and internet users will be able to elect the “greenest” hotel.  

Key figures for 2016

A year ago, AccorHotels unveiled its new, ambitious CSR commitments for 2020. The Group’s sustainable development program, Planet 21, focuses on four fields of action, namely employees, guests, partners and local communities, as well as two priority issues, food and sustainable buildings.

More about our commitments here


AccorHotels is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,100 hotels, resorts and residences, as well as in over 3,000 of the finest private homes around the globe. Benefiting from dual expertise as an investor and operator through its HotelServices and HotelInvest divisions, AccorHotels operates in 95 countries. Its portfolio comprises internationally acclaimed luxury brands including Raffles, Sofitel Legend, SO Sofitel, Sofitel, Fairmont, onefinestay, MGallery by Sofitel, Pullman, and Swissôtel; as well as the popular midscale and boutique brands of 25hours, Novotel, Mercure, Mama Shelter and Adagio; the much-prized economy brands including JO&JOE, ibis, ibis Styles, ibis budget and the regional brands Grand Mercure, The Sebel and hotelF1. AccorHotels provides innovative end-to-end services across the entire traveler experience, notably through the recent acquisition of John Paul, world leader in concierge services.

With an unmatched collection of brands and rich history spanning close to five decades, AccorHotels, along with its global team of more than 250,000 dedicated women and men, has a purposeful and heartfelt mission: to make every guest Feel Welcome. Guests enjoy access to one of the world’s most rewarding hotel loyalty programs - Le Club AccorHotels

AccorHotels is active in its local communities and committed to sustainable development and solidarity through PLANET 21, a comprehensive program that brings together employees, guests and partners to drive sustainable growth.

Accor SA is publicly listed with shares trading on the Euronext Paris exchange (ISIN code: FR0000120404) and the OTC marketplace (Code: ACRFY) in the United States.  

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Novotel Bangkok Ploenchit Sukhumvit (Thailand)_garden 1.JPG

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Vegetable Garden at Novotel Citygate Hong Kong.JPG
Vegetable Garden at Novotel Citygate Hong Kong.JPG

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Vegetables at Novotel Citygate Hong Kong

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Key figures for 2016

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Vegetable garden_Pullman Paris Tour Eiffel

Vegetable garden at the Novotel Hyderabad Airport, India.JPG
Vegetable garden at the Novotel Hyderabad Airport, India.JPG

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